Application Analyst

IT Applications Analyst DEF Delivery & Support

Location:

St. Petersburg, FL (Hybrid)

Duration: 12 Month Contract

The ADMS Program is transforming how we operate the grid by modernizing critical operational technologies across all of our service territories. Over the past several years, the Program has evolved from individual upgrade efforts into an enterprise-wide strategy focused on delivering a common platform, a repeatable deployment model, and a sustainable delivery and support organization. This evolution has enabled greater consistency across jurisdictions, improved operational readiness, and established a stronger foundation for advancing future grid management capabilities.

This Senior IT Applications Analyst position serves as a key technical resource supporting the St. Petersburg Distribution Control Center (DCC) and the operational health of DEF s SCADA and ADMS. The role requires a highly skilled individual capable of balancing daily production support responsibilities with strategic delivery and continuous improvement initiatives. The individual selected for this position will have a strong, capable team around them (including FTE s and managed service provider resources) to provide support 24x7.

Working closely with DCC personnel, business stakeholders, vendors, and support teams, this position will be responsible for monitoring system health, troubleshooting complex issues, coordinating incident response, validating future releases, supporting downstream integrations, and ensuring critical grid operations technology remains reliable, secure, and available at all times. The position serves as a trusted technical partner to DCC operations, providing hands‑on support for grid systems and related operational technologies that support our commitment to safe and reliable electric service.

In addition to day‑to‑day support, this role will play an important part in the ongoing modernization and sustainment of the ADMS platform. The successful candidate will support recurring software upgrades, infrastructure improvements, continuous improvement efforts, and deployment initiatives. Given DEF s exposure to hurricanes and other severe weather events, the position requires a strong commitment to storm readiness and response including extended support during major weather events, rapid issue resolution, and close coordination with DCC operators and restoration teams.

The ideal candidate is a self‑driven technical leader who can operate independently, communicate effectively across technical and business stakeholders, and provide both operational support and delivery expertise to help ensure the grid management systems remain resilient, modern, and prepared to support the ever‑evolving needs of the business and our customers.

This is the third level of the IT Application Analyst classification hierarchy. Employees at this level manage work in application areas of specialization, with minimal supervision. Incumbents are expected to develop advanced skills and to have the ability to work independently, with guidance limited to unusual or complex projects or issues. They are fully competent in the use of concepts and procedures.

They identify problems, develop solutions, and take actions to resolve.

Note:

the individual selected for this hybrid role must live within a reasonable commute of the St. Petersburg DCC.

• Provide oversight for our 3rd party managed service provider which provides on-shore (including onsite) and off-shore production support 24 x 7 for the DEF jurisdiction.
• Serve as the primary IT liaison for the St. Petersburg DCC partnering closely with DCC operators/dispatchers, DCC leadership, business stakeholders, and support organizations to ensure the…