LPN Supervisor, Ambulatory

Position Summary

LPN Supervisor, Ambulatory, has operational and clinical supervisory responsibility and is responsible for overseeing the daily operations of the clinical staff within the department.

Education/Training

• Graduate of an approved school of practical nursing.
• Successful completion of a 30-hour approved IV therapy course may be required for specific clinics.

Licensure/Certification

Current LPN license in the State of Florida renewed every two years. Maintains current BLS/Healthcare Provider certification.

Experience

Three (3) years of directly related experience required.

Essential Functions

• The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members.
• Possesses a clear understanding of patient flow and processes; reviews staffing requirements on a daily basis; makes changes to clinic schedule enabling good patient care.
• Monitors workflow for completion of duties and conducts staffing and operations reports to provide communication to all team members, managers, and providers.
• Identifies training needs for team members and facilitates development opportunities, including evaluation, implementation, orientation, and participation of education programs.
• Coordinates the purchase of specialized equipment and supplies utilized by the clinic.
• Demonstrates knowledge of standards and recommended practices for the assigned clinic.
• Communicates appropriate information regarding the patient condition to the physician, ARNP, and/or PA, and other members of the healthcare team.
• Collaborates effectively with physicians and administrative staff.
• Assists physician(s) with creation of strategies for efficiency and growth of the practice.
• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Presents a positive representation of corporate and departmental services.
• Contributes to departmental effectiveness by reporting to duty on time, adhering to policy concerning breaks and mealtimes and completing duties in an efficient, effective, and timely manner.
• Serves as a preceptor or mentor to other LPNs and/or Medical Assistants in the outpatient clinic; mentors, coaches, and advises staff to maximize performance, comfortable seeking multidisciplinary consultation.
• Provides department level orientation to new team members, including system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state and local standards.
• Ensures clinic complies with all safety & regulatory guidelines and Orlando Health policies and procedures.

Other Related Functions

• Educates and supervises clinical and non-clinical staff.
• Participates in nursing PI activities as assigned, under the guidance of an advance practice provider or RN.
• Practices efficient use of supplies.
• Maintains a clean, safe, and organized unit.
• Knowledge of medical practice protocols and standards.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.
• Supports service line leadership with ensuring all clinic staff are compliant with safety & regulatory guidelines.