Retail Sales Lead

Job Summary:

We are seeking a motivated and customer-focused Retail Sales Lead to join our team, specializing in school uniforms
. The ideal candidate will support the Store Manager in day-to-day operations, ensure exceptional customer service, and help maintain store standards. This is a hands‑on leadership role perfect for someone who thrives in a retail environment and enjoys helping families get ready for the school year.

• Provide outstanding customer service and ensure a positive shopping experience.
• Assist customers with product selection, sizing, and special orders for school uniforms.
• Lead and motivate summer sales associates during peak season; act as the main point of contact in the manager's absence.
• Monitor inventory levels and assist with stock replenishment and organization.
• Maintain a clean, organized, and well‑merchandised sales floor.
• Open and close the store, including handling cash, registers, and daily reporting.
• Train new employees and support ongoing staff development during peak season.
• Ensure compliance with company policies and procedures.
• Handle customer concerns or returns professionally and promptly.

• High school diploma or equivalent.
• 1‑2 years of retail experience preferred; leadership or supervisory experience preferred.
• Familiarity with school uniform products and customer needs is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Availability to work flexible hours including Saturday's and peak summer season.

• Ability to stand for extended periods.
• Ability to lift up to 30 lbs and perform light physical tasks related to stock and displays.