Family Mentor - Family Strategy

Do you want to turn your personal journey into a powerful force for change? If you're a parent or guardian with lived experience navigating behavioral health or family support systems, this is your chance to make a meaningful difference. Join Suncoast Center, Inc. as a Parent & Family Mentor with our Total Family Strategy team where your voice, your story, and your passion can uplift families and help create lasting, positive impact in our community.

Suncoast Center is where good changes happen.

For over 80 years, Suncoast Center has been providing emotional wellness services to individuals and families with a supportive team environment.

Be part of our mission! We are proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we'd love to start the conversation.

• Must have lived experience of being a parent or guardian.
• Must be able to read, write and comprehend oral instructions.
• Must be willing to use or learn computer software.
• Must have personal attributes suited to working in a team environment with persons with mental health, substance use, and family support needs.

• High School Diploma or GED certificate is required.
• Associate’s degree (AA/AS) in Human Services or related field or Bachelor level degree preferred.
• Wellness Recovery Action Plan (WRAP) & WHAM or Peer Support Whole Health & Resiliency experience is preferred.
• In‑depth (2–3 day) training on Peer Recovery or Parent & Family Mentoring required to be completed within 6 months of hire.

• Certification as a Peer Recovery Support Specialist is preferred.

• Experience accessing services for children and families (e.g., IEP, 504 plan, and financial assistance) is preferred.

• Must be 21 years of age.
• Must have a negative drug screening prior to hire and throughout employment.
• Must pass a Criminal Background Check, local checks, and DCF Level II Background Screening prior to hire and annually. Must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character.
• Must have a valid Florida Driver’s License and pass motor vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment along with reliable vehicle, valid registration, and valid vehicle insurance.
• Computer Literate.
• Must be available at least 3 evenings a week, Monday through Thursday until 7pm with a 5 day work week Monday through Friday.
• Work is primarily off site in client family homes and community locations.

• Work is in client homes and community settings. Work includes travel between locations. Schedule includes evenings.
• Exposure to extreme heat and humidity during the summer months. Schedule may be irregular, based on client availability.

Team Collaboration & Support

• Actively participate in family treatment planning and care coordination.
• Attend team meetings, staffing’s, and supervision.
• Support parent/guardian support groups alongside therapists and case managers.

Peer & Family Support

• Provide non-clinical, strengths-based peer mentoring to parents and families.
• Assist families in setting and achieving relationship-based goals.
• Offer psycho-education and resources tailored to each family’s needs.

Wellness & Care Monitoring

• Monitor client progress using wellness tools.
• Support family engagement through structured peer groups and community resources.

Community & Resource Navigation

• Build connections with local support networks and resources.
• Facilitate access to educational, cultural, and mutual aid organizations.

Documentation & Compliance

• Maintain accurate and timely records in the electronic health record system.
• Adhere to program productivity standards and certification requirements.

Other Job Duties As Assigned.

• Paid Time Off
• Paid Holidays
• Medical, Dental, and Vision Insurance Plans
• Life Insurance/Voluntary Life Insurance
• Health Savings Accounts
• Retirement Plan with up to 5% matching
• Mileage Reimbursement
• Continuing Education

• Medical, dental, and vision insurance with 0 copy for Teledoc Appointments
• EAP Supports
• Company Paid Basic Life, Accidental Death and Dismemberment, and Long term Disability
• Options to secure additional Life/AD&D as well as short term disability

• Paid time off + 10 company paid holidays

• Professional development options through our Learning Management System and live trainings

• 403b with up to a 5% company match
• Monthly Social Committee Events

Suncoast Center, Inc is a drug free workplace and follows all federal requirements/regulations related to marijuana use.

All positions require a screening through the Clearinghouse. This site was implemented under the directive of House Bill 531 (2025).