Accounts Receivable Specialist

Overview

Responsive recruiter Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

IS THIS YOU?

You know AR. You have managed an aging report, chased down past-due balances, resolved billing disputes, and kept a receivables function running without someone looking over your shoulder. You want a stable, professional office environment, a consistent schedule, and a company that actually pays you well for what you know how to do.

If that sounds right, keep reading.

ABOUT SERVPRO TEAM JRF

We are an independently owned SERVPRO franchise based in Salem, MA, handling water damage mitigation, fire and smoke restoration, mold remediation, and commercial loss projects for insurance carriers and their policyholders across Massachusetts and New Hampshire. We are a preferred vendor for major national insurance programs — which means structured billing cycles, real receivables complexity, and consistent, year-round volume.

This is a full-time, on-site position in Salem, MA — Monday through Friday, 8:00 AM to 5:00 PM. No nights, no weekends, no on-call rotation.

You will own the AR function for our Massachusetts operations. That means:

• Generating and submitting invoices to insurance carriers, TPAs, commercial property managers, and individual customers
• Managing and working the AR aging report proactively — not waiting for accounts to go 90 days before acting
• Tracking insurance carrier payments, including partial payments, payment holdbacks, and supplement approvals
• Contacting adjusters, carrier representatives, and policyholders to resolve disputes and collect on outstanding balances
• Posting payments, credits, and adjustments accurately in the accounting system
• Preparing aging summaries and AR reports for management review
• Coordinating with our Project Managers to make sure job documentation supports every invoice
• Maintaining clean, audit-ready AR records and customer account files
• Supporting month-end close activities tied to receivables
• Identifying and driving process improvements that reduce DSO and improve cash flow

Our payer mix includes insurance carriers, TPAs, commercial clients, and residential customers. If you have billed insurance companies or TPAs before, that experience will translate directly and make you more effective from day one.

What we need from you

• At least 2 years of dedicated accounts receivable experience — invoicing, aging management, and collections
• Hands-on experience managing an AR aging report and following up on past-due accounts
• Proficiency in accounting software — Quick Books, Sage, Net Suite, or similar
• Solid Excel skills: VLOOKUPs, pivot tables, and reconciliation work
• The ability to communicate professionally and assertively with customers and carriers when money is on the line
• High attention to detail — invoice accuracy and payment posting errors cost real money here
• Clean background — required for all positions

You will stand out if you have

• Experience billing insurance companies, TPAs, or other multi-payer environments (property insurance, healthcare, or similar)
• Prior work in restoration, construction, or field-service industries
• Familiarity with Xactimate, Dash, Encircle, or PSA restoration platforms
• Experience with month-end close and formal AR reconciliation reporting
• An associate’s or bachelor’s degree in Accounting, Finance, or Business — or equivalent hands-on experience

Pay & benefits

• Salary: $25.00 – $28.00 per hour
• Based on experience — paid weekly
• No nights. No weekends. Monday–Friday, 8 AM–5 PM only
• Health, Dental & Vision — Full benefit package
• 401(k) with Employer Match
• Paid Time Off
• Year-round stable employment
• Location:
  
  Salem, MA — On-Site

Why people stay here

• Predictable schedule, every week. This is a true 8-to-5 Monday–Friday office role. Your evenings and weekends are yours.
• Real ownership of a real function. You own the AR function. Your work directly affects cash flow.
• A company that is actually growing. We are expanding, which means your role has room to grow with us.
• Local ownership that is present. You will know the owners by name.…