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Customer Service Rep

Multi-Channel Banking Support Specialist

Job in Salem, Essex County, Massachusetts, 01971, USA
Listing for: Salem Five Bank
Full Time position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Salem Five Bank is seeking a Customer Experience Associate in Salem, Massachusetts. This role requires delivering exceptional service to customers through various channels including phone, chat, and email. The position involves training for career growth, developing product knowledge, and collaborating with teams to enhance customer experiences. The ideal candidate will have prior customer service and possibly banking experience, and the job offers a salary range of $42,000 - $65,000 plus incentives, alongside a comprehensive benefits package.
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