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Patient Navigator
Job in
Salem, Essex County, Massachusetts, 01971, USA
Listed on 2026-09-04
Listing for:
Mass General Brigham Incorporated
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Mass General Brigham is seeking a dedicated patient experience liaison to enhance the overall patient and visitor experience within our hospital environment. You will greet, navigate, and address inquiries, coordinating with staff to ensure a welcoming and efficient experience for patients and families.
Responsibilities include assisting with check-in/check-out, resolving concerns empathetically, and communicating services to patients.
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