Loan Officer

About Salem Five

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided home ownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

The Mortgage Loan Officer (MLO) proactively solicits new residential mortgage business and sells Bank mortgage products to meet established loan quality and production goals. In this on‑going sales role, the MLO continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities.

A Mortgage Loan Officer’s network may consist of Real Estate professionals, Builders, professional and personal contacts, and other valuable referral sources, and is enhanced by the MLO’s regular participation in business‑related development opportunities, community efforts to promote home ownership and professional organizations.

The MLO responds to customer inquiries and referrals that are generated from both their own contacts and from other Salem Five business lines. The MLO conducts interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.

• Develop and maintain successful relationships with business referral sources, existing and prospective.
• Prospect new mortgage lending opportunities.
• Meet with customers as necessary during various stages of the loan process.
• Utilize Salem Five training materials, reference tools and other resources to provide accurate and up‑to‑date loan program/policy information to external customers and internal business partners.
• Provide complete loan applications to loan processors.
• Ensure exceptional customer experience by overseeing loan process from origination to close and providing ongoing communication to customers and business partners.
• Consistently achieve and exceed sales goals through active prospecting and solicitation from referral resources.
• Originate applications in accordance with company policy, compliance, and regulatory guidelines.

Bachelor’s degree (B.A.) from a four‑year college or university; or one to two years of related experience and/or training; or an equivalent combination of education and experience. 1‑3 years of mortgage sales experience required.

Valid Driver’s License and acceptable driving record.

We offer a comprehensive benefits package designed to support your well‑being and success, including medical, dental, and vision coverage;
Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. Additional perks include an employee referral program, annual holiday reception, summer family outing, and more.

Draw plus commission. The pay range is the lowest to highest compensation we reasonably and in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors such as relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to stand and sit, occasionally required to walk and reach with hands and arms, and must regularly lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.