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Patient Services Coordinator​/Practice Assistant

Job in Salem, Essex County, Massachusetts, 01970, USA
Listing for: Arthur Lawrence
Full Time position
Listed on 2026-09-16
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Position: Patient Services Coordinator/ Practice Assistant
Job Description

Job Description

Job Title:
Patient Services Coordinator/Practice Assistant

Location: Salem, MA
Work Arrangement: 100% Onsite
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Hours: 40 hours/week
Duration: 3+ months with potential for permanent conversion

Position Overview
We are seeking an experienced Patient Services Coordinator/Practice Assistant to support the administrative operations of a Diagnostic Cardiology clinic. This role works closely with healthcare providers, staff, and patients to maintain efficient clinic operations and provide a positive patient experience.

Required Qualifications

  • Approximately 6–8 years of relevant healthcare/medical administrative experience preferred.
  • Previous medical front desk experience required.
  • Epic/Epic CRM experience.
  • Excellent customer service and patient-facing communication skills.
  • Clear and professional phone communication and etiquette.
  • Strong organizational, multitasking, and problem-solving skills.
  • Knowledge of medical terminology and healthcare administrative practices.
  • Ability to maintain patient confidentiality and accuracy.
  • Experience working with electronic health records or clinic management systems.

Preferred Qualifications

  • Patient registration and check-in/check-out experience.
  • Appointment reminder and follow-up calling experience.
  • Previous experience coordinating clinic operations.
  • Experience supervising, training, or supporting administrative staff.

Additional Information

  • Free parking available.
  • Free shuttle services available.
  • Healthcare employment requirements include providing MMR immunization records, TB test results, and Flu vaccination documentation at hire.
  • Candidates with less experience may be considered depending on the overall candidate pool and relevant healthcare experience.
Company Description

Arthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.

Company Description

Arthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.

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