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Banquet Captain​/Offsite Catering & Floor Manager

Job in Salem, Essex County, Massachusetts, 01971, USA
Listing for: Ontario Trillium Foundation
Full Time position
Listed on 2026-07-06
Job specializations:
  • Hospitality / Hotel / Catering
    Catering, Food & Beverage, Server/Wait Staff
  • Restaurant/Food Service
    Catering, Food & Beverage, Server/Wait Staff
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Banquet Captain / Offsite Catering & Floor Manager

We’re looking for a motivated, detail-oriented Banquet Captain to join our management team. This key position also serves as Offsite Catering Manager and Restaurant Floor Manager
, helping oversee dinner service and closing operations a few nights per week.

If you’re passionate about hospitality, leadership, and creating unforgettable guest experiences — both in-house and offsite — we want to hear from you!

About the Role

This is a hands‑on leadership position responsible for managing all aspects of banquet and catering events, as well as ensuring smooth and professional restaurant operations. You’ll work closely with our event clients, kitchen team, and front‑of‑house staff to deliver exceptional service every time.

Key Responsibilities

Banquet & Catering Operations

  • Lead setup, service, and breakdown of all banquet and private events
  • Manage offsite catering logistics, including staffing, transportation, and setup
  • Coordinate with the kitchen and event coordinators to ensure flawless execution
  • Train and supervise event and catering staff
  • Maintain organization and quality standards for all catering operations

Restaurant Floor Management

  • Act as floor manager during dinner service several nights per week
  • Oversee staff performance and guest satisfaction
  • Ensure smooth restaurant operations, from service flow to closing duties
  • Uphold cleanliness, efficiency, and service excellence throughout shifts
  • Communicate with ownership and management to address operational needs
Qualifications
  • 2+ years of experience in restaurant or banquet management
  • Strong leadership, organizational, and communication skills
  • Ability to multitask and adapt to a fast‑paced environment
  • Availability for nights, weekends, and offsite events
  • Professional appearance and commitment to hospitality excellence
What We Offer
  • Competitive pay based on experience
  • Opportunities for advancement and leadership growth
  • Supportive, team‑oriented work environment
  • A chance to make an impact across events, catering, and restaurant service
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