Accounts Payable Assistant

Position Summary

The Accounts Payable Assistant is responsible for supporting day‑to‑day tasks and activities of the On Call claims team. This role receives appropriate training and focuses primarily on Accounts Payable responsibilities of claims processing, including data entry of invoices, creating payment vouchers, and using accounting software to complete data entry tasks. The assistant reports to the Claims Supervisor and works in‑office at Salem, NH.

• Process claims, including setting up invoices, scanning documents, and validating approvals regarding coverage and/or benefit limits.
• Maintain a personal diary or notes with follow‑up and deadline dates.
• Respond to and contact providers, insured members, and other related parties to obtain information for invoice processing.
• Coordinate and correspond with other departments to resolve invoice and payment related queries.
• Provide ad‑hoc information as requested to support claim processing and/or special projects.
• Research payment related issues and respond to inquiries from vendors and other departments.
• Assist in claims team administrative tasks, including raw data entry, monthly account reconciliation, client report requirements, quality checks, and client documentation requirements.

Within the first 30 days: complete mandatory training and familiarize with policies and systems. Within 60 days: manage more complex tasks independently. Within 90 days: achieve full competency and take ownership of specific processes or projects.

High school diploma or equivalent; associate degree preferred.

Minimum of two years of relevant and progressive administrative or clerical experience.

• Solid understanding of using email programs such as Outlook.
• Basic understanding of software applications and web browsers.
• Experience using People Soft Financials system is preferred but not required.
• Basic knowledge of principles, practices, and procedures related to accounts payable.
• Strong written and verbal communication skills, with emphasis on confidentiality, tact, and diplomacy.
• Organizational and analytical skills; ability to manage multiple tasks simultaneously.
• Intermediate proficiency in Microsoft Office (Excel, Access, PowerPoint, Word).

The Tokio Marine HCC Group of Companies is an equal‑opportunity employer.