Senior Product Manager, Identity & Access Management

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress.

Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.

Title of position:
Senior Product Manager, Identity & Access Management (10390)

Position type:Full time

Location: San Jose, CA | Salem, NH | Raleigh, NC

Position reports to:VP of Product Management

Final date to receive applications:Applications are being accepted on a rolling basis and this posting will remain open until filled.

Work authorization: Applicants must have legal authorization to work in the country where the role will be performed.

Extreme Networks is building the next generation of autonomous cloud networking platforms for the enterprise. Identity is central to this transformation: it is the trust fabric that enables human operators and autonomous agents to safely access, configure, and manage enterprise networks at scale.

Enterprise networks are moving from fully manual operations toward a hybrid model in which teams continue to operate the network while autonomous agents handle specific, scoped tasks.

• Human identity supports sessions, interactive workflows, and judgment-driven decisions such as policy changes, architecture updates, and incident response.
• Agent identity enables 24/7 autonomous execution for routine, well-defined work—but only within explicit boundaries. Agents can operate independently when the task is in scope, and must elevate exceptions, anomalies, or boundary violations to humans.

We are seeking a Senior Product Manager to own Identity & Access Management (IAM) as a platform service—not simply as a feature backlog. In this role, you will define the architecture, governance model, and roadmap for identity across Extreme Platform ONE as enterprise customers expand their networks to support autonomous agents.

The operating model is intentionally built for both human operators and autonomous agents. Humans remain in control of judgment-driven work, governance, and exception handling, while agents take on well-defined, repetitive tasks such as health monitoring, standard deployments, and routine optimizations.

This is a highly cross-functional, high-visibility role at the intersection of platform strategy, customer success, AI innovation, and service ownership across networking and security. You will partner closely with platform service owners, engineering leaders, and executive stakeholders to support a broad set of enterprise use cases.

• Own the enterprise identity strategy for Extreme Platform ONE, serving human operators AND autonomous agents in a hybrid operational model
• Define architectural standards, governance rules, and cross-team enforcement mechanisms for all identity-impacting changes
• Create and maintain the Identity & Access governance framework (rule engine, Quality review, SLA enforcement, Compliance),
• Ensure zero unplanned cross-product identity regressions; own PSIRT escalation response and remediation roadmaps

• Design and evolve the identity model that enables agents to work autonomously on specific tasks while enforcing strict boundaries: capability binding, intent constraints, token lifecycle, graduated trust, and escalation thresholds
• Define which tasks agents can execute fully autonomously (e.g., health monitoring, standard deployments, routine optimizations) vs. which require human approval/oversight vs. which remain human-only (policy,…