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Service Center Lead & Customer Experience Expert
Job in
Salem, Rockingham County, New Hampshire, 03079, USA
Listed on 2026-08-25
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Pep Boys in Salem, NH is seeking a Customer Service Lead (CSL) who will mentor teammates, assure top customer experiences, and act as key holder for store operations when leadership isn’t present.
This role blends frontline service expertise with leadership duties, guiding daily service center operations, coaching Advisors, coordinating with technicians, and upholding safety and policy standards.
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