Senior Manager, Systems Analysis

Responsibilities

• Provide strategic direction for systems analysis efforts across initiatives and products.
• Partner with product, architecture, engineering, ux and business teams to deliver scalable solutions.
• Drive standards in requirements definition, workflow mapping, and solution building to ensure high-quality outcomes.
• Oversee the full analysis lifecycle, from discovery through post-launch optimization.
• Lead and develop a high-performing team, fostering accountability and continuous learning.
• Lead team capacity, priorities, and alignment with organizational goals.
• Conduct performance evaluations, provide coaching, and identify development opportunities to grow talent and leadership capabilities within the team.
• Champion process improvements, tools, and methodologies that increase efficiency, quality, and delivery speed.
• Act as a trusted advisor to leadership, providing insights and recommendations grounded in data and business context.

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
• 7+ years of experience in systems analysis, business analysis, or product delivery, with at least 5 years in a leadership or management role.
• Shown success leading teams in sophisticated, enterprise‑scale environments with multiple partners and challenging priorities.
• Deep understanding of systems development lifecycle (SDLC), Agile methodologies, and modern delivery practices.
• Strong experience in requirements management, data analysis, process modeling, and solution build.
• Ability to translate sophisticated business needs into clear, actionable requirements.
• Proven track record to influence partners and collaborate across technical groups and business units, supported by strong communication and facilitation skills.
• Strong analytical and problem‑solving skills, with a proactive and results‑focused demeanor.
• Experience with tools such as JIRA, Confluence, or other Agile/ALM platforms is helpful.
• Familiarity with financial services, donor‑advised funds, or regulated environments is a plus.
• Relevant certifications (CBAP, PMI‑PBA, Agile certifications, etc.) are beneficial but not required.