Innovation Lead - Office CTO | AI

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress.

Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.

Title of position: Innovation Lead
- Office of the CTO

Position type: Full time
- Hybrid

Location: Salem, NH | Morrisville, Raleigh, NC | San Jose, CA | Toronto, Canada

Position reports to: Head of the Office of the CTO

Final date to receive applications: Applications are being accepted on a rolling basis and this posting will remain open until filled.

Work authorization: Applicants must have legal authorization to work in the country where the role will be performed.

Scope:

Extreme Networks, Inc. (EXTR) is a global leader in AI-powered cloud networking, committed to simplifying and securing IT operations through its unified platform. We empower businesses to connect devices, applications, and users while addressing complex challenges with cutting‑edge technology. By leveraging artificial intelligence, analytics, and automation, we drive value creation, innovation, and performance enhancement. Trusted by thousands of customers worldwide, our industry-leading solutions and exceptional support make us a partner of choice for organizations across industries.

At the Office of the CTO, we

• Have proven over years how to turn ideas into successful products and business models
• Operate at the intersection of business, customer, and technology
• Ask questions that are slightly too ambitious for the time
• Know that the next great invention is already being asked as a question
• Want the right people in the room when it is

The Innovation Lead will discover, prototype, and develop transformative ML/AI and edge computing solutions that position Extreme Networks at the forefront of intelligent networking. You will be a hands‑on contributor who turns ambitious ideas into real products and validated business cases. Working as an individual contributor within a matrix of cross‑functional teams—data scientists, product managers, engineers, architects, and customers—you

• Explore emerging technologies and build proofs of concept
• Drive adoption and help define product roadmaps
• Help commercialize innovations—ensuring that innovation without market realization remains just research

Success is measured by validated ideas that advance to product, launched innovations that expand our market position, customer and partner engagement on breakthrough solutions, and thought leadership that establishes Extreme as the industry voice on networked AI and edge intelligence.

• Identify and evaluate emerging opportunities in ML/AI, edge computing, and adjacent technologies
• Conceptualize, prototype, and validate innovative solutions—moving fast from question to proof of concept
• Maintain awareness of industry trends, standards bodies, and competitive innovation

• Build and architect real solution prototypes, not just advise on them—coding, validating, and documenting as needed
• Partner with data scientists, engineers, and product teams to turn validated ideas into production‑ready features
• Contribute directly to solution delivery through prototyping, testing, and technical demonstrations
• Drive continuous improvement by identifying and fixing technical and architectural bottlenecks

• Engage customers, partners, and prospects to co‑develop solutions and understand unmet needs
• Translate complex technical ideas into compelling narratives for CTOs, VPs of Engineering, and business executives
• Build reference and lighthouse accounts by delivering early access to breakthrough capabilities
• Help commercialize innovations—market realization is essential for innovation success

• Work effectively in a matrix with product management, engineering, marketing, and field teams
• Participate in standards bodies and open‑source…