Drybar Shops
Listed on 2026-02-13
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Management
Operations Manager, Retail & Store Manager
Tuscan Village | North Andover | Bedford
Full-Time | In-Shop Leadership Role | District Manager
At Drybar, it’s about more than blowouts — it’s about people, culture, and connection. We’re built on one simple idea:
No cuts. No color. Just blowouts. But what truly sets us apart is the family-like culture and top-notch guest experience we’ve intentionally created inside of our shops.
We’re seeking a dynamic, experienced District Manager to lead and support our Drybar locations. This is a hands-on, multi-unit leadership role responsible for driving operational excellence, team development, revenue growth, and brand consistency across three Drybar locations. This role partners closely with ownership to ensure each shop delivers a consistent, elevated Drybar experience while maintaining strong business performance and a positive, empowering team culture.
You’re the Right Fit If You:
- Love leading people and developing strong, well-supported teams
- Thrive in a fast-paced, high-volume environment
- Lead with confidence, empathy, and accountability
Solve problems quickly and calmly — no freezing under pressure - Take ownership of staffing, scheduling, and daily operations
Responsibilities
- Oversee daily operations across all locations, ensuring consistency, efficiency, and an exceptional guest experience
- Lead, inspire, coach, and support stylists and front desk teams
- Actively manage staffing, scheduling, and call-outs to ensure proper coverage at all times
- Serve as a visible, hands-on leader in the shops — coaching in real time and setting the standard
- Train, develop, and support front desk teams to build confidence, professionalism, and strong guest connections
- Manage inventory, supplies, and operational needs to support smooth business flow
- Collaborate closely with ownership to drive shop goals, performance, and team success
- Foster a positive, accountable, family-style culture rooted in respect, communication, and consistency
- Implement structure, policies, and procedures.
Qualifications & Non-Negotiables
- 2+ years of management experience in a salon, spa, or service-based environment
- Full-time, in-shop position (40 hours per week)
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- Strong ability to problem-solve, set clear expectations and goals, and delegate effectively
- Confident, decisive leader who can make sound decisions in a fast-paced environment
- Excellent written and verbal communication skills
Flexible availability - Highly reliable, organized, and solution-oriented
- Comfortable using Google Sheets and basic digital tools
- Experience with Mindbody/Booker is a plus
Why You’ll Love It Here
- Competitive salary $60,000-$70,000 + performance-based bonuses
- Paid Time Off (PTO)
- Complimentary Drybar services
- Growth opportunities within a growing multi-location franchise
- A fun, fast-paced environment Supportive, hands-on ownership team
- A brand that values education, consistency, and people-first leadership
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