Dealership Sales Manager - Salem Ford

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Salem, NH, US

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process

Establish trust among customers to establish a strong network of clientele and prospects

Provide training and support to sales staff and assist in closing deals.

Facilitate regular sales training to continue team growth

Demonstrate leadership by setting a clear vision and goals for the sales targeted performance

Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes

Drive business through a high level of involvement in day-to-day operations

Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing

Partner with the General Manager to plan and run vehicle inventory

Assist in running controllable expense elements for the New and Used Vehicle Departments

Analyze business metrics to resolve shortfalls and implement action plans to elevate performance

Qualifications

Process-oriented

Excellent communication and customer service skills

Enthusiastic personality with a high-energy attitude

• Fluent in Microsoft applications
• Ability to learn and understand DMS and CRM systems

Experience and desire to work with technology

High School diploma or equivalent (College degree preferred)

Clean driving record and valid driver’s license