Shift Lead - Salem; OH

Job Details

Job Location:

Salem, OH 44460

Position Type:
Full Time

Salary Range: $15.50 Base + Commission/month

Travel Percentage:
None

Job Shift: Any

Job Category:
Customer Service

Be Bold. Be Kind. Be You.

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the Mod Wash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the Mod Wash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed.
• Assist in overseeing the productivity, breaks, and safety of all employees.
• Continuously seek ways to improve the business.
• Ensure compliance with legal requirements and company policies and procedures.
• Ensure facilities are always clean and presentable.

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

• Ability to work outdoors in all weather conditions and seasons.
• Be on your feet for extended periods of time/the entire work shift.
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties.
• Ability to carry, lift, push, pull, and move up to 25 pounds.
• Alert and able to maneuver around moving vehicles and equipment.
• Respond quickly to sounds.
• Move safely over uneven terrain and in confined spaces.
• See clearly and respond to dangerous situations.
• Must have the ability to be mobile and engaged with all Mod Team members and customers at pay station, tunnel entrance, and vacuum lot.

• Base pay plus commission for top three membership plans sold.
• Paid training and coaching.
• Free employee car washes.
• Fun, team-oriented work environment.
• Career advancement opportunities.
• 401K match.
• Medical, Dental and Vision Insurance options.

Mod Wash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Types: Full-time