Branch Coordinator​/Administrative Assistant

Branch Coordinator / Administrative Assistant

Location: ? Salem, OR

Schedule
:
Monday–Friday | 8?

AM – 5:00?

PM

Pay: $19 - $21?per hour (Depending on experience)

Duration: ? Contract to Hire Opportunity ?

Kelly is seeking a detail-oriented Branch Coordinator / Administrative Assistant to serve as the primary point of contact for patients and healthcare providers. This position plays a vital role in supporting patient care operations through order management, insurance verification, scheduling coordination, and exceptional customer service.

If you thrive in a fast-paced office environment, working on team, and take pride in supporting others, this opportunity is for you.

• Serve as the first point of contact for in-person visitors and high-volume inbound calls
• Provide professional, patient-focused service to patients and healthcare providers

• Create and manage patient orders within company systems
• Accurately input data and monitor incoming faxes
• Ensure documentation is complete and compliant

• Verify insurance eligibility and obtain equipment authorizations
• Collect required documentation for billing purposes
• Maintain accurate billing records and process payments as needed

• Schedule equipment deliveries and pickups
• Coordinate closely with clinical teams to ensure timely service

• Maintain organized, up-to-date patient files
• Assist with audit documentation and compliance requirements

• High School Diploma or equivalent required
• Minimum 2 years of related experience in customer service, medical office, or administrative setting
• Strong verbal and written communication skills
• Proficient in Microsoft Office
• Comfortable handling multi-line phone systems
• Highly organized, detail-oriented, and able to multitask

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.