Office Specialist Two in Salem!. Salem LilyLifestyle

Office Specialist 1 (Two Permanent Positions Available in Salem)

Are you looking to work for the State of Oregon, where the benefits and career opportunities are great? Do you have exceptional customer service skills and enjoy a fast‑paced environment with competing priorities? Do you have excellent organization, attention to detail, and time‑management skills? If so, please consider joining our team and apply today!

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve, including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

As an Office Specialist 1 you will facilitate the timely and accurate scanning and mailing of Unemployment Insurance (UI) correspondence, provide clerical support to the UI Division, and support UI departments with special projects.

• Receive and assist with the daily cycle of incoming documents to ensure same‑day completion of work to maintain unit and agency timeliness.
• Prepare and batch documents for scanning that have been received for units within UI and Paid Leave.
• Operate and maintain an imaging scanner.
• Assist with special projects within UI departments to expedite timely completion that could affect a claimant's claim.
• Assist other team members to ensure timely completion of duties, including answering phone calls and assisting customers.

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an equivalent combination of experience and college coursework or training in a general office occupation.

• Ability to do work that requires accuracy and attention to detail.
• Ability to work independently and in a team: follow directions, display a willingness to help others, stay calm in tense situations, and communicate openly and directly with other team members.
• Experience prioritizing and adjusting tasks to meet changing requirements and workload demands.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Skill in operating typical office equipment such as computer, photocopier, scanner, and fax.
• Demonstrated responsibility for your own actions and a commitment to performing assigned tasks.
• Ability to comply with requirements regarding sensitive and confidential data.
• Ability to be comfortable with changing or uncertain environments.
• Excellent interpersonal skills with the ability to remain professional, calm, and adapt communication style to meet the needs of diverse customers that may be frustrated, upset or critical.
• Commitment to valuing diversity and promoting inclusion.

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity.
• Oregon's easy‑to‑use carpool matching tool and trip planner.

The Employment Department is committed to providing employees with fair and equal employment opportunities. Criminal background check policies shall be job related and consistent with business necessity. Positions with authorized access to FBI Criminal Justice Information Services (CJIS) information will have a separate criminal records check conducted by the Oregon State Police. For further information on how each criminal records check is conducted, please read our Criminal Record Check Policy or contact the appropriate office.

• This position is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill current and future permanent, limited‑duration, job rotation, and temporary vacancies as…