Police Records Technician

Make an Impact

Are you passionate about making a positive impact in your community? Do you thrive in fast‑paced environments, excel at multitasking, and pride yourself on your attention to detail and professionalism? If so, the Salem Police Department is looking for someone like you!

We’re currently hiring a dedicated Police Records Technician to join our dynamic Records Section. You'll be part of a committed team of 16 Records Technicians and 3 Records Shift Supervisors, supporting more than 200 sworn officers, administrative personnel, and key partner agencies. As a vital part of our team, you'll help ensure the accuracy and accessibility of critical information that keeps Salem safe and connected.

Bring your curiosity, drive, and dedication—we’ll provide the training, tools, and support you need to thrive as a Police Records Technician. From comprehensive onboarding to ongoing development opportunities, you'll receive the guidance and resources necessary to build confidence, master essential skills, and continually advance your career.

As a Police Records Technician, you will play a vital role in supporting the daily operations of our fast‑paced department. Your ability to manage multiple tasks with accuracy, efficiency, and professionalism is essential to our success.

• Review, approve, and route original and supplemental police incident reports. Prepare documents for entry into the Records Management System (RMS), including date stamping, routing, alphabetizing, and packaging for further processing.
• Enter, update, and retrieve time‑sensitive data from systems such as RMS, LEDS/NCIC, Crime Tracer, and other law‑enforcement databases, ensuring compliance with all applicable procedures.
• Record and process citations into the RMS accurately and in a timely manner.
• Review and prepare records for public release. Respond to records requests by printing and retrieving reports for law‑enforcement agencies, the public, and private entities.
• Scan, image, and index investigative and administrative documents for long‑term digital archiving and retention.
• Conduct local records checks for government agencies and private organizations.
• Deliver outstanding customer service by fostering positive, professional interactions with the public, both in person and over the phone.
• Attend training sessions as scheduled and, when assigned, serve as a Field Training Officer or department trainer.
• Perform other related duties as assigned to support department needs.
• First point of contact for community members seeking assistance.

• Knowledge of Oregon Law pertaining to the criminal justice system, office practices and procedures; business grammar and spelling; general record‑keeping practices; math and basic bookkeeping practices; and office equipment and various computer hardware and software.
• Skill and ability to accurately and effectively record a variety of information; follow general procedure and program policies; interact with others in a courteous, professional manner; work under pressure to meet timelines; manage varying volumes of workload and diversity of tasks; concentrate on work amid distractions; effectively use computer systems; understand and effectively follow oral and written instructions, communication, and procedures;
  
  apply newly assigned procedures and practices to specific work assignments; keyboard at an acceptable speed; provide backup to other positions as needed; in a 24‑hour, 7‑day/week operation with rotating shift schedules. This includes working day, swing and night shifts, weekends, holidays, and overtime as required. May be assigned to a secured facility, i.e., corrections institution. Must be able to maintain confidentiality in dealing with sensitive information.
• Bilingual skills.

• Criminal Justice Information System clearance within 30 days of hire (clearance must be maintained throughout employment).
• Law Enforcement Data System certification within 30 days of hire.
• Employees are required to apply/retain Notary Commissions within twelve (12) months of hire and assist with notarizing documents.