Office Specialist – Claims Data Entry Specialist

Responsibilities

• Support the Appeals and Special Advocacy Division, and County and Tribal Veteran Service Offices by performing claims processing, data entry, and quality assurance functions.
• Monitor multiple electronic databases.
• Fulfill file research requests.
• Transmit all required casework to the USDVA.

• Two years of general clerical experience, including keyboarding, word processing, or experience generating documents; or an associate degree in any field; or an equivalent combination of education and experience.
• Demonstrated professional, thoughtful, and effective communication and customer service skills.
• Proven ability to accurately process high-volume, detail-oriented work while meeting strict deadlines.
• Proficient in keyboarding, data entry, and maintaining accurate records.
• Technical proficiency with Microsoft Office Suite (Word, Excel, Outlook, and Teams).
• Experience using Vetra Spec, VBMS, or similar case management systems.
• Successful completion of a fingerprint‑based criminal history background check through Oregon (LEDS) and National (NCIC) law enforcement data systems.
• A valid Oregon or Washington State driver’s license is required; must also undergo a Motor Vehicle Record (MVR) check.

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to Job Tailor job listings.

• data entry
• claims processing
• quality assurance
• keyboard proficiency
• document generation
• record maintenance
• high-volume processing
• detail-oriented work
• Microsoft Office Suite
• case management systems

• communication skills
• customer service skills
• attention to detail
• time management
• organizational skills

• valid Oregon driver’s license
• valid Washington State driver’s license
• fingerprint‑based criminal history background check