Document Imaging Specialist

Compensation Grade: 15

As a document imaging specialist, you will work as part of a team to ensure that important workers’ compensation information is organized, prioritized, and processed according to SAIF guidelines. Your duties include importing data using digital scanners and optical character recognition software, checking documents for accuracy, matching names with claim numbers, assigning codes, and routing documents electronically. You must be comfortable working under tight deadlines, adapt to changing tasks daily, and communicate effectively with teammates.

Note:

This is a Monday‑to‑Friday onsite position at our Salem, Oregon offices.

• Sort and batch incoming mail, prioritizing and identifying documents.
• Process documents according to guidelines.
• Prepare documents for scanning and process the batched documents through the imaging equipment; maintain batch‑processing records.
• Conduct quality assurance checks by inspecting batch images on the computer screen; verify document count and ensure images meet established quality standards.
• Understand different document types based on detailed divisional taxonomies; use taxonomy knowledge to correctly identify doc type and sub‑type for indexing out of at least one of a variety of queues.
• Understand workflows in different online queues.
• Verify claim number and name, assign category, type, and document date, and route the document electronically to recipient.
• Monitor and perform routine maintenance for the scanning equipment to ensure continuing processing efficiency; refer problems to the team lead or the Information Services Division as required.
• Research missing claim or policy information on incoming mail using in‑house computer applications.
• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating; work effectively with others who have different perspectives, backgrounds, and/or work styles.
• Continually sustain the Inclusive Leadership Competencies (ILC) through the Explorer level on an annual basis.

• Two years of successful clerical experience emphasizing data entry and independent sorting, prioritizing, and processing of various documents, preferably in a fast‑paced production environment.
• Experience working with workers’ compensation insurance documents and prior scanning experience are preferred.
• High school graduation or equivalent.
• Other combinations of skills and experience may be considered.

Typical hiring range: $47,919 – $56,375 annually. Actual compensation will be determined using factors such as experience, skills, training, certifications & education.

SAIF provides a wide range of benefits to employees who work at least 20 hours per week, including health care, retirement savings plans, paid time off, and more. For additional information about SAIF’s total rewards visit our website:
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Full salary range: $45,100 – $67,650.

* Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full‑time, regular part‑time, seasonal, or temporary employment.

We provide preference to qualifying and disabled veterans. For more information visit