Housing Specialist

Property Management Coordinator

This is a Salem Housing Authority position, which is a separate employer from the City of Salem. Make an impact:
Do you have experience with affordable housing programs, eligibility determinations, and/or regulatory compliance? Are you a dedicated professional who is efficient, detail-oriented, and passionate about making a difference in your community? Property Management Coordinators play a critical role in helping individuals and families maintain stable, affordable housing by ensuring income certifications are completed accurately. As a Property Management Coordinator, your attention to detail and commitment to excellent customer service directly supports residents while ensuring ongoing program compliance.

This position is an excellent opportunity for someone who enjoys working with a diverse population in a fast-paced, mission-driven housing agency committed to providing quality housing and exceptional service to the community.

This position is part of a flex classification that provides opportunities for career growth and could be filled as a Administrative Analyst I or II, dependent on the chosen candidate's experience. We pride ourselves on a proven track record of providing opportunities for innovation and career development.

The Housing Authority of the City of Salem values employees and their professional development and we pride ourselves on providing a great work-life balance. We are committed to growing the capabilities of our people, where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. We invite you to apply and join our team!

What you will do:

As a Property Management Coordinator, you will be responsible for initial eligibility, income certifications and program compliance for affordable housing properties. You will conduct income interviews, complete certifications, maintain accurate resident files, and help ensure compliance with federal, state, local and agency regulations for Public Housing, Section 8 Project-Based Rental Assistance (PBRA), Low-Income Housing Tax Credits (LIHTC), HOME Investment Partnerships Program (HOME), and other regulated housing programs.

Key Responsibilities Include:

• Complete initial eligibility determinations, annual income certifications, and interim certifications for regulated housing programs.
• Conduct resident interviews to verify, and analyze household income, assets, expenses, and supporting documentation.
• Process household composition and income changes for interim certifications.
• Determine eligibility and ensure program compliance.
• Maintain complete, accurate, and audit-ready resident files.
• Track certification deadlines, follow up on missing documentation and prepare reports related to certification status.
• Explain program requirements and certification processes to residents.
• Coordinate with Property Managers and other staff to resolve eligibility and compliance questions.
• Manage waiting lists, prepare mailings and document responses.
• Prepare files and supporting documentation for internal file reviews and third-party audits.
• Provide responsive and professional customer service for residents, applicants, and community partners.
• Occasional overtime opportunities may be available to assist with certification deadlines, special projects, or other department need

What can we offer you for all your hard work?

• 5% Bilingual incentive for qualifying candidate.
• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary…