Office Specialist , Out of Facility Medical Scheduler; Salem

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** Office Specialist 2, Out of Facility Medical Scheduler (Salem)**#
** CTRS – Salem, Oregon
**** Oregon Department of Corrections
**** About the Job – Your Role
** In this role, you will provide clerical support for the operation of the Medical Services Division. The successful candidate will be responsible for ensuring the accurate maintenance and filing (paper and electronic) medical and dental records, facilitating timely written and verbal communication, compiling statistics and routine reports, and scheduling healthcare appointments.

This position ensures adults in custody (AICs) receive the necessary healthcare services outside of the correctional facility, such as specialized medical treatments, consultation, or diagnostic tests that cannot be provided within the facility. Coordinating the scheduling of the appointments and transportation to and from the institution and medical appointments. Responsible for interpreting and applying rules, statues, procedures, guidelines, and polices. This position requires a high level of organization, attention to detail, the ability to manage multiple tasks and problem solve as things occur.

Office equipment and systems:
* Microsoft Office Programs:  + Word  + Excel  + Outlook  + Publisher
* Typing - 60wpm
* Multi-line telephone system
* Copy machine
* Shredder The person in this position may work within a prison setting and is responsible for maintaining security and supervision of adults in custody (AICs). The demands of the work environment are chaotic. Clerical staff are responsible for maintaining accurate AIC tracking systems for populations ranging from 100 to 3000, with large volumes of AIC movement in and out of the institution on a daily basis.

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.
** Minimum Qualifications
** Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

ORAn associate degree in any field.

ORAn equivalent combination of education and experience.
** Requested Skills
*** Medical and appointment scheduling
* Coordination with external providers
* Interpersonal and communication skills
* Procedure codes and medical terminology
* Strong customer service
* Working with HIPAA guidelines and confidential information
* A minimum of two years of experience working in a medical healthcare setting
* Experience with an electronic health record

Preference will be given to those candidates with medical scheduler experience.
** Application Information
*** In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview.

*** Applicants must meet the minimum qualifications on or before the job posting close date.
**** The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
* Please monitor both your email and Workday account for updates regarding this recruitment.
* As part of our selection process, we may require additional assessment stages, such as written…