Office Manager at Willamette Valley Oral & Maxillofacial Surgery

Salem, OR

Willamette Valley Oral Surgery is seeking a skilled and passionate Office Manager to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

The Office Manager oversees the daily operations of the practice, ensuring efficient patient scheduling, billing, and staff coordination. This role manages administrative functions, supports team performance, and upholds a high standard of patient care and service. The Office Manager is essential in creating a smooth, organized, and welcoming environment for both patients and staff.

• Ensure all daily practice operations reflect the organization’s mission, values, and commitment to patient-centered care.
• Oversee and resolve insurance, financial, and scheduling issues on a daily basis to maintain a seamless patient experience.
• Monitor and manage patient flow and staff productivity to support clinical operations and practice goals.
• Maintain and manage the master calendar for all practice locations.
• Coordinate daily schedules, emergency patient needs, and monthly provider rotations.
• Communicate schedule changes promptly to all affected team members.
• Monitor staff workloads and daily task performance.
• Hold team members accountable while coaching and developing them toward high performance.
• Administer progressive discipline in collaboration with Human Resources.

• Minimum of 2-3 years of office management experience, preferably in a dental or healthcare setting.
• Strong leadership skills with demonstrated ability to motivate and manage teams.
• Knowledge of dental office procedures, insurance processes, and scheduling systems.
• Experience with financial reporting and dental practice management software (e.g., WinOMS Cloud).
• Excellent communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment while maintaining composure under pressure.
• Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

• You genuinely care about providing an exceptional patient experience.
• You are dependable, organized, and prepared.
• You anticipate needs and take initiative rather than waiting to be asked.
• You maintain composure and attention to detail in a fast-paced environment.
• You communicate clearly and work well with doctors and fellow team members.
• You take pride in maintaining a safe, clean, and professional clinical environment.
• You are eager to learn, grow your clinical skills, and contribute to the success of the practice.

We believe our team members are at the heart of exceptional patient care. You’ll have the opportunity to work alongside experienced clinical professionals in a collaborative environment where your contributions are valued. We are committed to supporting your professional growth while providing a positive and rewarding workplace.

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off