Manager, E-Commerce Channel - US Vision Care

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.

We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Bausch + Lomb is seeking a highly strategic and results-driven Manager, ECommerce Channel, US to lead the development, management, and expansion of our digital commerce ecosystem for US Vision Care. This role will play a pivotal part in shaping Bausch + Lombs Vision Care contact lens business by optimizing digital sales channels, enhancing product visibility, and enabling a seamless customer experience across key e-commerce platforms.

The Manager, E-Commerce Channel will blend commercial strategy, digital marketing expertise, analytics-driven decision-making, with strong cross-functional leadership. This position partners closely with Sales, Marketing, Pricing, Supply Chain, and Product teams to accelerate online growth and drive profitability. The role will report to the Senior Director, Strategic Pricing & Channel Management.

Key Responsibilities

• Develop and execute the U.S. e-commerce strategy in partnership with Commercial leadership, aligned to brand and portfolio priorities.

• Identify, evaluate, and onboard new online marketplace and e-retail opportunities, including channel business cases and launch plans.

• Partner on negotiations and execution for pricing policy, promotions, contracts, and annual business planning.

• Manage account-level P&Ls (channel forecast, trade/promo investment planning, account-level profitability performance (sales, gross margin, and key drivers) with full revenue and profitability responsibility.

• Drive digital sales performance through continuous optimization of visibility, conversion, customer experience and optimize channel visibility.

• Own digital shelf excellence across platforms: oversee accurate SKU setup, catalog integrity, product content accuracy, and pricing/promo execution.

• Ensure consistent product availability and competitive in-stock performance across channels in partnership with Supply Chain and customer operations.

• Partner with Brand Marketing to optimize digital merchandising and product presentation and ensure content governance and compliance.

• Support the Strategic Pricing & Promotions team in designing and executing growth-driving campaigns.

• Drive search optimization and on-platform merchandising improvements (e.g. SEO/search, enhanced content and ratings/reviews levers).

• Build and maintain dashboards and reporting to monitor sales performance, pricing, forecasting, promo effectiveness, pricing adherence and marketplace KPIs.

• Prepare Deliver recurring reporting on account performance, trends, risks, and opportunities for internal and external stakeholders and translate data into actions that improve growth and profitability

• Conduct competitive and market analysis to identify risks/opportunities and inform strategic decision-making.

• Apply data-driven insights to refine channel programs and improve customer experience.

• Partner closely with Supply Chain to forecast demand, mitigate risk, and maintain strong service levels and inventory health.

• Collaborate with Finance, Legal/Compliance, Marketing, and Product teams to align execution of channel requirements.

• Lead resolution of operational issues, including chargebacks, logistics challenges, and compliance…