Staffing Scheduling Manager

At Caring for Others, we don’t just fill shifts—we build meaningful connections that improve lives. We’re looking for a high‑performing Staffing Manager who thrives in a fast‑paced environment, is passionate about people, and knows how to turn scheduling into a strategic advantage. If you’re someone who can balance strategic business fulfillment with human connection, this is your opportunity to play a critical role in delivering outstanding care while leading and developing a dedicated, strong, and efficient Caregiver workforce.

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever‑it‑takes, get‑it‑done mindset
• Driven by a commitment to excellence in their role
• Are pro‑active, innovative, and experts in their own unique areas

• We’re a family‑owned and family‑focused organization elevating the bar for in‑home care services
• We’re cultivating a team of mission‑focused, driven experts who embody our vision and culture
• We provide the highest caliber of service and support to the growing number of communities, employees, and clients that we serve
• We are dedicated to creating an invigorating and purpose‑filled work culture and valuable careers for every member of our team of world changers

• Create and manage daily and long‑term caregiver schedules to ensure 100% shift coverage and at least 98% fulfillment of authorized client hours
• Strategically match Caregivers to clients based on skills, availability, location, and compatibility
• Eliminate open hours and proactively solve scheduling gaps in real time
• Coordinate schedules across new client admissions, discharges, and staffing changes

• Manage caregiver performance through coaching, feedback, and accountability
• Partner with HR to conduct performance reviews, improvement plans, and investigations
• Drive engagement and retention through consistent outreach and relationship building
• Ensure all caregivers are trained, compliant, and fully qualified before assignment

• Maximize use of authorized hours while minimizing overtime
• Analyze reports to improve efficiency, utilization, and satisfaction
• Pre‑schedule new hires to ensure immediate productivity from day one
• Maintain accurate data across HRIS and healthcare management systems

• Serve as a key point of contact for Clients and Caregivers, providing prompt, professional support
• Troubleshoot scheduling issues, call‑offs, and timekeeping discrepancies
• Ensure accurate EVV tracking, clock‑ins/outs, and documentation
• Maintain a high standard of responsiveness via phone, email, and in person

• Zero open shifts and seamless schedule coverage
• High Caregiver retention and engagement
• Strong Client satisfaction and seamless continuity of care
• Accurate systems, clean data, and operational excellence

• Have a high value for innovation, streamlined processes and efficiency
• Demonstrate a pro‑active and solution‑oriented mindset
• Ability to demonstrate self‑management and take initiative
• Have excellent written and oral communication articulation in English
• Demonstrate accuracy and attention to detail, maintaining accurate records and documentation
• Possess intuitive, strategic, and organized project management skills
• Have excellent professional collaboration skills and team mindset
• Have a results‑driven, task‑oriented approach
• Utilize excellent time management skills, meeting deadlines, and handling multiple tasks in a fast‑paced environment
• Demonstrate strong interpersonal, discretion, and judgment skills
• Have proficiency with technology and electronic devices
• Demonstrate sense of warmth, welcome, and professionalism and excellent customer service
• Demonstrate strong commitment to compliance
• Knowledge of best practices for handling PHI in compliance with HIPAA regulations
• Administrative specialty in related field – whether accounting, customer service, scheduling, billing, IT, project management, leadership, sales, marketing, business development, medical scheduling, staffing, care coordinator or coordination, recruiting, talent acquisition,…