Unclaimed Property Fraud Examiner; Claims Representative

Unclaimed Property Fraud Examiner (Claims Representative
2)

Position within the Trust Property Division of Oregon State Treasury. This role protects program integrity by investigating potential fraudulent unclaimed property claims and ensuring public funds are safeguarded.

Salary Range: $56,856 – $86,964 annually.

Hybrid work schedule with a minimum of two in‑office days per week; one additional in‑office day each month for team meetings. During initial training, more frequent in‑office presence is expected.

• Conduct complex investigations into potentially fraudulent unclaimed property claims, including multistate and international cases.
• Develop and implement fraud‑detection and investigation processes and procedures.
• Collaborate with law enforcement, attorneys, and other state programs on fraud‑related matters.
• Serve as a subject‑matter resource for legal proceedings and fraud prevention efforts.
• Participate in fraud‑prevention initiatives with other states and NAUPA committees.
• Review internal controls to assess the effectiveness of fraud‑detection processes and recommend improvements.
• Verify and document key fraud‑related controls and evaluate risk‑mitigation measures.
• Coordinate with system vendors to identify and address system vulnerabilities related to fraud.
• Conduct KAPS system access audits and ensure proper documentation for system changes.
• Escalate questionable transactions for further review.
• Maintain professional relationships with internal and external stakeholders.

• Three years of experience investigating, evaluating, and negotiating settlements of tort or property claims; or
• Two years of the above experience and 45 semester‑term post‑secondary credits in Business Management, Insurance, Law Enforcement, Pre‑Law, or Social Science; or
• One year of the above experience and a bachelor’s degree in an approved field.

Job Specific Attributes:

• Experience conducting complex fraud investigations.
• Experience working on identity theft cases.
• Experience interpreting and applying laws, rules, and regulations.
• Experience providing high‑quality customer service to the public.
• Experience handling confidential or sensitive information with strict confidentiality standards.

Core Attributes:

• Respect – Treats all individuals fairly and respectfully, works effectively with others, and fosters an inclusive environment.
• Teamwork – Demonstrates professionalism, courtesy, and prioritizes team success over personal objectives.
• Flexibility – Adapts to changing needs and remains calm in stressful situations.
• Communication – Articulates information effectively and responds promptly to inquiries.
• Initiative – Proactively takes action and generates creative problem‑solving approaches.
• Critical Thinking – Evaluates options, makes sound decisions, and recognizes impact of solutions.
• Time Management – Prioritizes tasks, meets deadlines, and arrives on time for meetings.
• Attention to Detail – Ensures accuracy and thoroughness in all tasks.

• Low employee premium share for medical, dental, vision, and life insurance.
• Comprehensive paid leave package (vacation, personal business, holidays, sick leave, floating day).
• PERS retirement benefits.
• Training and development support.
• Student loan forgiveness under the Public Service Loan Forgiveness Program.
• Optional life, short‑ and long‑term disability, accidental death and dismemberment coverage, Oregon Savings Growth Plan (deferred compensation), flexible spending accounts, long‑term care insurance, employee assistance program.

Oregon State Treasury is an equal‑opportunity, affirmative‑action employer committed to diversity. The agency complies with the Americans with Disabilities Act and provides reasonable accommodations upon request. Successful hires will undergo a comprehensive background check and must meet U.S. citizenship or legal‑work‑authorization requirements. Veterans and disabled veterans receive state employment preference.