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Client Success Lead - Post-Sale

Job in Salem, Marion County, Oregon, 97308, USA
Listing for: Datavant
Full Time position
Listed on 2026-07-13
Job specializations:
  • Business
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Client Success Lead - Post-Sale Growth

Datavant's Client Success team oversees post-sale clients (Law Firms), focusing on retention, expansion, and cross-sell opportunities within existing relationships. You will manage engagements, drive adoption, and coordinate with legal, operations, and admin stakeholders to reduce risk and ensure value realization.

The role emphasizes structured cadences, CRM discipline, and quarterly business reviews, with a data-driven mindset to monitor GRR/NRR and expansion metrics.

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