Community Based Care Compliance Specialist; Compliance Specialist

Community Based Care Compliance Specialist

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

• Investigate non‑abuse complaints in community‑based facility settings through interviews, observations, and record reviews to determine compliance with Oregon Administrative Rules (OARs).
• Ensure provider compliance with Community Based Care rules, regulations, guidelines, and policies; identify systemic deficiencies that threaten the safety, health, and independence of residents.
• Interpret and apply complex regulations related to Assisted Living, Residential Care, and Memory Care Facilities.
• Conduct comprehensive investigations for licensing complaints, documenting facts, evidence, interviews, observations, and regulatory findings in clear, accurate, and legally defensible reports.
• Visit facilities enrolled in the Facility Enhanced Oversight Supervision Program (FEOS) to evaluate compliance; issue citations for severe circumstances and coordinate corrective actions with local agencies.
• Screen, analyze, and triage complaints received during intake; assign investigations or refer to appropriate agencies when further action is not required.
• Coordinate with the Office of Safety, Oversight and Quality (SOQ) concerning licensing complaints and assist with plans of correction, rule explanation, and further regulatory action.

• Four years of experience doing administrative research that includes compiling and evaluating facts to recommend management action or determine compliance with program guidelines and regulations.
• At least two of those four years must be above the technical support level.
• College‑level coursework may substitute for experience, based on 45‑quarter units per year, up to a maximum of three years.
• Experience interpreting and applying laws, regulations, policies, or established standards to evaluate compliance and explain requirements to others.
• Experience gathering and analyzing information from multiple sources (interviews, observations, records, data) to determine findings, identify trends or root causes, and develop evidence‑based conclusions.
• Strong verbal and written communication skills with the ability to work with diverse backgrounds, navigate difficult or sensitive situations, and maintain productive relationships.
• Ability to independently manage multiple priorities, organize complex workloads, and complete accurate documentation within established timelines and quality standards.

• Proficient in interpreting and applying regulatory guidance.
• Effective analytic and investigative skills.
• Professional communication and relationship‑building abilities.
• Excellent organization and time‑management.

Cover Letter

Required:

Clearly describe how you meet the minimum qualifications and essential attributes. Include detailed work and education history. Upload your resume and cover letter in the designated fields. The State of Oregon does not collect age or other protected characteristics during application. Be prepared to provide verification of completed education if requested.

Recruiter:
Ryan Bennett
Job

Requisition Number: REQ-203230
Email: ryan.bennettgon.gov
Phone (call or text):