Claims Management Consultant; Operations & Policy Analyst

Department of Administrative Services

Salary Range: $6,834 - $10,076

Position Type:
Employee

Position Title:

Claims Management Consultant (Operations & Policy Analyst
3)

The Department of Administrative Services (DAS) is the central administrative agency for the State of Oregon, working to help state agencies operate efficiently and effectively. Within DAS, the Risk Management team plays a vital role in protecting the people, property, and programs of state government. We manage the complex business of government with strategy, foresight, and expertise.

We’re looking for a Claims Management Consultant to join our team. In this role, you’ll lead efforts to reduce state exposure to liability, resolve tort claims, and advise management on risk.

• Advise and consult on claims, loss control, and risk mitigation strategies.
• Analyze sensitive tort claims and lawsuits to determine coverage, liability, and financial exposure.
• Investigate complex claims involving bodily injury, personal injury, and property damage.
• Negotiate settlements with claimants, attorneys, and third parties.
• Collaborate with legal counsel and insurers on litigation strategy and recovery.
• Support strategic initiatives, process improvements, and risk management programs across state government.

View the entire job description.

A Bachelor's degree demonstrating the capacity for the required knowledge and skills; AND Four years of professional-level experience in claims management, including the handling of litigated files.

OR

Any combination of education and experience equivalent to seven years of professional-level experience in claims management and the handling of litigated files.

Preference may be given to candidates with this experience in the public sector.

• Experience in claims management, tort law, and risk/insurance principles
• Strong analytical skills and sound judgment in high-stakes situations
• Effective investigation, negotiation, and conflict resolution abilities
• Clear, diplomatic communication, collaboration and consulting skills
• Skilled in data analysis, report writing, and decision making
• Able to work independently and as part of a team

At DAS, innovation and service excellence start with our people. We support one another as professionals and as individuals, fostering a culture of learning, trust, and collaboration. We believe diversity fuels creativity and better decision-making—and we deeply value the unique strengths and perspectives every team member contributes.

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Wellness Resources: Support for work-life balance, health, and overall well-being.
• Career Development: Opportunities for professional growth and advancement.
• Commuting
  :
  Access to Get There - Oregon’s carpool matching tool and trip planner.
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.
• Live, work, and play in Salem, Oregon.
• This position is eligible for a primarily hybrid work opportunity. The terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager.

• This recruitment is for one permanent, full-time Operations & Policy Analyst 3 position in management service and may be used to fill future vacancies.
• * The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%.
• Finalists will be subject to a computerized…