INSTORE Bilingual Teller​/Branch Service Specialist - S Salem

Br-S Salem FM, 3450 Commercial St SE, Salem, Oregon, United States of America

We're seeking bilingual (Spanish) individuals eager to grow. OnPoint is the largest community owned credit union in Oregon, providing opportunities for personal and professional development.

As a Teller, you are the welcoming face to our members and non‑members. Tellers handle routine financial transactions and introduce members to other products and services.

• Deliver exceptional member service through welcoming greetings and attentive body language.
• Process and accurately document all teller transactions according to established procedure.
• Determine acceptability of negotiable items and member identification.
• Address members’ questions and concerns to offer solutions.
• Engage members to uncover needs and cross‑sell products and services.
• Assist with lobby management to ensure timely member service.
• Stay informed on financial services and tools offered by the Credit Union and educate members.
• Maintain cash drawer and balances within guidelines.
• Assist or lift 50‑pound bags of coin and stand for extended periods (up to four hours).
• Perform any additional duties as required by the Management Team.
• Actively work to meet or exceed product and service cross‑sale goals.

• Coordinate assignments simultaneously and prioritize work.
• Work effectively as part of a team and individually to meet and exceed set goals.
• Proficient in counting cash, arithmetic, ten‑key calculator, and basic computer skills.
• Demonstrate a high level of member service, sales, interpersonal communication, problem solving, motivation, organization and self‑management skills.
• Comprehend and adhere to compliance requirements.

• Assist or lift 50‑pound bags of coin and stand for extended periods (up to four hours).
• Demonstrate a sense of urgency when assisting members.

• High School graduate or GED required.
• Minimum of 6–12 months prior Teller experience in a financial institution, retail sales, or a cash‑handling customer service position required.
• Bilingual skills highly desired.

Hours of Operations:
Monday – Friday 9 AM – 6 PM, Saturday 9 AM – 3 PM. Employees may be required to work a combination of hours throughout the workweek M‑Sat.

Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months of sales and/or customer service experience required.

This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in‑store location are eligible for an in‑store differential.

We are committed to equity and inclusion. All qualified applicants will be considered regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.