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Customer Success & Retention Specialist

Job in Salem, Marion County, Oregon, 97308, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below

Wolters Kluwer is seeking a Customer Success Manager in Salem, Oregon to enhance customer relationships and ensure value realization from Lippincott Solutions. The successful candidate will manage National and Mid-Market accounts, delivering comprehensive customer engagement and support throughout the lifecycle.

Ideal candidates will have a minimum of 2 years of experience in customer success, excellent communication skills, and proficiency in CRM and Microsoft Office tools. Benefits include comprehensive medical plans and paid parental leave.

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