Psychiatric Services Medical Director

Lead Psychiatric Care Across an Integrated Health System

Northwest Human Services (NWHS) is seeking an experienced Psychiatric-Mental Health Nurse Practitioner (PMHNP) to serve as our Psychiatric Services Medical Director.

This working clinical leadership role is ideal for a PMHNP who wants to remain closely connected to patient care while shaping the quality, consistency, and future direction of psychiatric services.

The Medical Director maintains an active psychiatric practice while providing clinical direction, mentorship, and leadership to psychiatric providers. In partnership with the Chief Medical Officer and interdisciplinary care teams, this position helps ensure psychiatric services are safe, evidence-based, coordinated, and responsive to patient needs.

NWHS is a Federally Qualified Health Center (FQHC) that has served the community for more than 55 years, providing integrated medical, dental, behavioral health, psychiatric, and crisis services throughout Marion and Polk counties.

Approximately 75% of this position is clinical practice and 25% is director-level leadership/administration.

• Maintain an active psychiatric practice, including evaluations, diagnosis, treatment planning, medication management, primary care consultation, and post-hospital follow-up.
• Diagnose and treat a broad range of psychiatric and behavioral health conditions.
• Consult with primary care providers regarding complex psychiatric presentations, psychopharmacology, medication management, risk assessment, and continuity of care.
• Assess and respond to suicide risk, danger to others, substance-related concerns, medication complications, and behavioral health emergencies.
• Develop measurable, patient-centered treatment plans consistent with current psychiatric standards.
• Maintain timely, accurate clinical documentation supporting patient care, compliance, and appropriate billing.
• Collaborate with interdisciplinary teams on referrals, case management, enabling services, follow-up care, and clinical coverage.

• Provide clinical direction, consultation, mentorship, and professional support to psychiatric providers.
• Promote evidence-based treatment, psychiatric standards of practice, and consistent quality of care.
• Lead provider education related to diagnosis, psychopharmacology, co-occurring disorders, medication interactions, suicide risk, and patient safety.
• Support providers managing complex cases and clinical risk.
• Establish expectations for treatment protocols, quality measures, documentation, clinical performance, and patient care.
• Recruit, develop, motivate, and retain high-performing team members.
• Provide coaching, performance feedback, training, and professional development.
• Promote transparency, psychological safety, accountability, ethical conduct, inclusion, and continuous improvement.

• Partner with the Chief Medical Officer, clinic leadership, medical providers, behavioral health clinicians, nursing, and care coordination teams to strengthen integrated care.
• Develop treatment protocols and educational resources for primary care providers related to psychiatric diagnosis, treatment, and medication management.
• Improve communication and coordination across psychiatric, primary care, behavioral health, and interdisciplinary teams.
• Provide psychiatric expertise and consultation within the integrated healthcare model.
• Identify and address barriers affecting patient access, continuity of care, provider effectiveness, and team collaboration.
• Support care that recognizes the connection between physical health, mental health, substance use, and social factors affecting outcomes.

• Lead psychiatric quality assurance and continuous-improvement efforts.
• Establish and monitor quality standards, outcome measures, and clinical practices.
• Provide psychiatric expertise in developing and reviewing policies, procedures, treatment protocols, and practice standards.
• Participate in critical incident reviews, risk-management activities, and the monthly Critical Incident Review Committee.
• Review psychiatric safety events and identify corrective actions and improvement opportunities.
• Ensure compliance with professional standards, organizational policies, payer requirements, accreditation expectations, and applicable federal and state regulations.
• Support appropriate documentation,…