Education Services Manager

** About Us*
* We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

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* Job Description:

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* If you are an expert Education Services Manager, Copeland has an exciting opportunity for you.  Based at our compression headquarters in Sidney, OH, you will ensure that current contractors and the next generation of contractors will receive the highest level of training when it comes to HVACR system fundamentals, system operation and maintenance, and compression technologies.

** AS AN*
* ** EDUCATION SERVICES MANAGER**  **, YOU WILL:*
* + Design trainings/curriculum focused on HVAC/R

+ Create monthly department statistic report

+ Manage department assets (shipments, quantity, condition)

+ Look for opportunities to streamline and expand trainings

+ Create engaging learning activities and compelling course content that enhances retention and learning process

+ Identify and analyzeappropriate learning solutions based on training requirements

+ Manages overall projects to ensure a globally consistent training experience that directlyimpactsemployee success.

+ Write learningobjectivesused to measure learning outcomes and provide recommendations for interface design, sequencing of instruction, and use of needs assessments

+ Collaborate/partner with subject matter experts to gather information, verify training material content, identify target audience's training needs to produce classroom, scenario-based, and online courses (including self-led and instructor-led programs, e-learning, blended learning, multimedia content, onboarding, asynchronous learning, and other supporting materials) and engaging and effective instructional and training materials covering a range of technical, operational, and soft skills training

+ Assess performance outcomes todetermineinstructional effectiveness of course materials and review existing courses for relevancy, quality, and consistency and work with subject matter experts to implement revisions or updates as appropriate.

+ Monitor industry trends and present recommendations for on-demand education, including topics of interest and delivery methods.

+ Continually explore new technologies for potential application to instructional problems and associated performance improvement efforts

+ Moderate orfacilitatevirtual training events for internal and external learners

+ Assistor manage in-person training events for internal and external learners

+ Collaborate with team and marketing to promote all training

** REQUIRED EDUCATION, EXPERIENCE, &

SKILLS:

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* + Bachelor's degree in education, humanresourcesor a related discipline

+ 5 years related work experience

+ Knowledge of learning and development best practices

+ A proven track recordof training program development and management

+ Excellent leadership skills

+ Excellent written and oral communication skills

+ Problem solving skills are essential

+ Ability tomonitorand maintain a budget

+ Ability to multitask and jump between multiple items at any given time

+ Ability to work independently to schedule and lead meetings, gather information and consistently meet deadlines for project deliverables

+

Experience with Articulate 360

+ Ability to travelup to ~10%.

** PREFERRED EDUCATION, EXPERIENCE, &

SKILLS:

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* + Master's degree in education, humanresourcesor a related discipline

+ 10 years related work experience

+ Proficiency in educational software, databases, current technology trends

+ 3D modeling…