Senior Market Outreach Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match

Paid vacation, sick, personal and parental leave time

Paid Volunteer Time: giving back to our communities is important to us Employee Recognition Program – convert your recognition points into gift cards

Employee Assistance Program – offers benefits to help you manage daily responsibilities

Access to on-demand training courses to advance further in your career

Job Description We are looking for a talented individual...To join our team as a Sr. Market Outreach Specialist delivering residential home energy assessments and supporting energy efficiency program participation for customers primarily located in Clackamas County, Oregon. CLEAResult seeks a candidate with strong technical, outreach, and customer service skills to support program goals and expand community impact.

This position will be part of a program team implementing innovative and equitable residential energy efficiency programs. The role is primarily responsible for performing in-home energy assessments and supporting project delivery (~75%) while also being responsible for community outreach, partnerships, and lead generation (~25%).The Sr. Market Outreach Specialist is accountable for documenting and prioritizing customer and home needs, determining program eligibility, and supporting installation of energy efficiency measures.

The Sr. Market Outreach Specialist is also accountable for developing and maintaining relationships with local market actors (e.g. non-profits, municipalities, schools, and other service providers), developing strategies to support eligible customer lead generation, communicate the benefits of energy-saving projects to customers of lower and moderate incomes, and provide customer education on technical topics relating to their energy-saving projects.

The ideal candidate demonstrates a passion for helping customers reduce energy use and advancing access to programs for underserved and income-qualified communities.

Here at CLEAResult, success means you are resourceful, resilient, and kind. For this career opportunity, you’re a great fit if you can…Perform Home Energy Assessments & Support Program Delivery (~75%)Conduct on-site residential home energy assessments, and work quality verifications including data collection and diagnostic testing

Communicate program information and next steps clearly to customers in English and Spanish (written and verbal)
Serve as the primary point of contact for customers throughout the assessment and provide clear handoff to program team for remainder of project lifecycle

Identify customer needs and recommend appropriate energy efficiency upgrades

Coordinate with program team and contractors to support timely and compliant installation of measures

Act as local, on-site program and client representative, developing trusted relationships with customers.

Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation.

Prepare deliverables for management and clients, report activity in the market and document interactions with stakeholders

Lead Outreach, Engagement & Customer Lead Generation (~25%)Lead outreach efforts to increase awareness and participation in energy efficiency programs

Build and maintain relationships with community-based organizations, partners, and local stakeholders

Represent the program at community events, workshops, and outreach activities

Conduct targeted outreach to Spanish-speaking and underserved communities

Develop strategies for generating customer leads through partnerships and…