Club Associate

Job Title:

Club Associate

Job Type: Full-Time/Part-Time

Reports To:

Assistant Club Director

We are seeking an outgoing, service-minded individual to join our team as a Club Associate at Courthouse Club Fitness. As the face of the club experience, our Club Associates are the first and most consistent point of contact for our members. From a warm greeting at the Coffeebar to a perfectly crafted espresso, from walking a new member through enrollment to patiently and carefully resolving a billing question, our Club Associates set the tone for everything.

This role is for someone who genuinely enjoys people, thrives in a fast-paced environment, and takes pride in making every interaction feel personal and seamless. If you love hospitality, are energized by building community, and want to be part of a team that shows up for its members every single day, we would love to meet you.

Member Enrollment and Services

• Membership sales and club tours
• Supplemental services, program sales, and support

• Provide information on membership options, fitness options, and club programs/activities
• Process member account payments, billing, and changes
• Communicate club policies and procedures
• Enroll and process payment for guests

Coffee Bar Service

• Greet guests in a friendly, professional manner
• Craft and serve espresso drinks and protein smoothies
• Sell market and retail items through the POS system
• Maintain a clean, organized, and well-stocked Coffee Bar and retail

Club Hospitality

• Fulfill daily scheduled cleaning tasks to maintain club cleanliness and Courthouse standards
• Windows and doors at entry points
• Ensure high-trafficked customer spaces are orderly and clean throughout the day

• Launder, fold, and restock all club member towel services
• Restock all paper products throughout the facility
• Parking lot spot clean up
• Pool Chemical Checks throughout the day

• Customer service experience preferred
• Outgoing, personable, and genuinely enthusiastic about helping others
• Ability to multitask in a busy, customer-facing environment
• Comfortable working with POS and membership management systems
• Reliable, punctual, and a team player
• Availability to work mornings, evenings, weekends, and holidays
• CPR/AED certification (or willingness to obtain upon hire)

• Barista or serving experience
• Experience with fitness membership software and/or food & beverage software
• Strong communication and conflict resolution skills
• A genuine passion for fitness, wellness, and community

• Competitive hourly pay
• Complimentary Courthouse Club Fitness membership plus discounts on services
• Healthcare benefits (based on eligibility qualifications)
• Opportunities for growth within the Courthouse team
• Supportive, community-driven work environment
• Access to five club locations across the Salem and Keizer area

Courthouse Club Hours -

• Monday - Friday: 5:00a - 11:00p
• Saturday - Sunday: 7:00a - 9:00p