Bilingual Financial Services Officer

Do you love your community and want to make a difference? Do you like to work hard and play hard? Are you passionate about member service and helping people succeed financially? Maps Credit Union seeks a Bilingual (English/Spanish)
Financial Services Officer who is driven, collaborative, and a great communicator.

Key responsibilities include, but are not limited to:

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Process loan applications and obtain reports and information from credit reporting agencies.
• Function as a teller as needed.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Achieve personal and branch monthly goals.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Financial Services Officers receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in a career in financial services and supporting the local community, we hope you’ll consider joining us!

Do you love your community and want to make a difference? Do you like to work hard and play hard? Are you passionate about member service and helping people succeed financially? Maps Credit Union seeks a Bilingual (English/Spanish)
Financial Services Officer who is driven, collaborative, and a great communicator.

Key responsibilities include, but are not limited to:

• Engage with Maps members in a professional and positive manner.
• Provide excellent customer service while processing account services to members.
• Enhance member relationships by assessing their needs and recommending products and services.
• Process loan applications and obtain reports and information from credit reporting agencies.
• Function as a teller as needed.
• Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits.
• Achieve personal and branch monthly goals.
• Follow regulatory and policy compliance requirements and Credit Union operations and security procedures.

Financial Services Officers receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in a career in financial services and supporting the local community, we hope you’ll consider joining us!

Qualified candidates will be bilingual in English/Spanish and have the highest level of ethical behavior. A minimum of 2+ years experience in customer service, including direct and indirect selling roles is required. A minimum of 2+ years in the financial industry with progressive responsibility is preferred. Must be bondable.

Proof of COVID-19 vaccination is preferred.

Starting Pay Range: $21.98 - $24.42 per hour, depending on experience. Opportunities to earn monthly incentives. Additionally, bilingual positions receive a .50 cent per hour pay differential.

Schedule:
Monday - Friday, with availability to work rotating Saturdays.

• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance, Short-Term and Long-Term Disability
• 401(k) retirement plan with employer matching
• Generous paid time off and paid holidays
• Employee Assistance Program and Flexible Spending Accounts
• Student loan paydown program
• Employee loan discount program
• Wellness incentives

• We offer paid volunteer time
• We provide financial…