Corrective Action Coordinator; Compliance Specialist

Overview

The Oregon Department of Human Services is an Equal Opportunity Employer seeking a Compliance Specialist 3 to join the Office of Developmental Disabilities Services (ODDS) – Licensing Unit / Corrective Action Unit. The role supports regulatory oversight of agencies providing services to individuals with intellectual and developmental disabilities (I/DD).

• Review protective services investigations, complaint investigations, and licensing reports to assess whether sanction activity is warranted.
• Ensure compliance with Senate Bill 136 and federal regulations by identifying non-compliant entities and recommending appropriate corrective actions or sanctions.
• Analyze the relevance and adequacy of evidence in complaint reports to determine whether it meets the threshold for enforcement action.
• Contribute to decision-making regarding the type and scope of corrective measures to be applied.
• Develop and maintain metrics demonstrating provider compliance with Oregon Administrative Rules (OARs).
• Identify improvement opportunities for providers and services and monitor health and safety trends for individuals in services.
• Collaborate with ODDS licensing teams, other units, and case management entities statewide.
• Work independently and with a small team in a fast-paced environment to support regulatory oversight of licensed or contracted providers.

• Five years of experience conducting administrative research that includes compiling and evaluating facts to recommend management action or determine compliance or eligibility with program guidelines and regulations.
• Three of the five years must be above the technical support level.
• College-level coursework may substitute for experience at 45 quarter units per year, up to a maximum of three years.

• Experience interpreting and applying Oregon laws, administrative rules, policies, and regulatory requirements to evaluate compliance and determine actions.
• Experience with intellectual and developmental disabilities services, regulatory compliance, investigations, or related human services programs to analyze complex information and resolve issues.
• Strong analytical and critical thinking skills with attention to detail.
• Effective verbal and written communication, with ability to collaborate with internal partners, service providers, stakeholders, and community partners.
• Strong organizational and time-management abilities to manage multiple priorities and maintain documentation.
• Ability to work independently and collaboratively in a fast-paced environment with professionalism, adaptability, and sound judgment.

A cover letter is required (limit to two pages) describing how you meet the minimum qualifications and essential attributes. Include detailed work and education history. Upload a resume or complete the work history profile. Materials will be used to determine starting salary range during the Equal Pay Assessment. If a degree is listed as a minimum qualification, be prepared to provide verification of completed education.

Note:

Resume and cover letter may be uploaded in the Resume/CV field. After submission, additional tasks may be completed in Workday. Check your Workday account during the recruitment process. Outside resources (such as AI) are prohibited during applicant skill assessments, examinations, and interviews unless stated by the hiring agency. The State of Oregon does not request age or birth dates during the application process.

Working Hours and Conditions:
Monday–Friday, 8:00 a.m. – 5:00 p.m. PST. Hybrid work format with both in-office and remote work; occasional travel within the state; occasional overnight travel may be required. In-person reporting to Salem may be necessary for certain needs.

Background Checks: A criminal history/background check will be conducted for finalists. Adverse history may disqualify. I-9 verification and E-Verify are required. The department does not offer visa sponsorship.

ODHS offers an inclusive work environment and benefits package, including cost-of-living adjustments and potential eligibility for the Public Service Loan Forgiveness Program. Veterans’ and Oregon National Guard preference apply to eligible applicants.