Patient Service Ancillary Services Admitting

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Full Time Main, Salem, OR, US

3 days ago Requisition

Salary Range: $20.18 To $26.65 Hourly

Do you have a great smile and enjoy helping people? Join our team! Our Patient Service Admitting(receptionists) are an important part of the Salem Clinic family! They are thefirst person a patient communicates with when arriving for scheduled appointments,urgent care, laboratory or imaging services. The environment is professional and supportive; no two days are the same.

Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301

• 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account
• Life & Long-term Disability Insurance
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits
• Bilingual pay differential program (3% wage increase if qualified)

Greets, instructs, directs, and schedules patients and visitors. Serves as liaison between patient and medical support staff. Answers phones, makes appointments and takes messages for patients. Enters lab and radiology orders in EHR and/or LIS and CLSA; sample handling. Performs a variety of procedures and duties associated with Primary Care, Urgent Care, Lab and Radiology.

• High School Diploma or equivalent.
• Experience dealing with the public in a fast paced, customer service oriented environment or office setting.
• Ability to perform data entry in Electronic Health Record (Allscripts), Patient Management System (Centricity), Laboratory Information System (LIS) and Radiology PAC’s (CLSA).
• Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction.
• Ability to work in a fast paced environment, while keeping close attention to accuracy.
• Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test.
• Must be able to work flexible hours and shifts and available for weekend rotation and holidays.
• Must be detail-oriented and have the ability to prioritize a variety of tasks, multitask.
• Ability to work independently and as a team participant.

• One year work experience in a fast paced medical office setting.
• Knowledge of medical terminology desirable.
• Previous experience with cash handling, word processing and using computers.
• Detail oriented and organizational skills.
• CPR certification.

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Obtain referrals if needed for coordination of insurance benefits.
• Make appointments for patients per protocol, ability to explain procedure prep in an understandable manner to patients.
• Check in patients, verify and update necessary information in the medical record. Input pertinent demographics, insurance information, and appointment data into automated appointment system and on patient processing documents as needed. Use of electronic health record system, LIS and CLSA.
• Refer patients to Credit or Business Office for clarification of insurance coverage as needed.
• Refer to Patient & Provider Relations for resolution of disputes and/or patient concerns as needed.
• Observe waiting areas and reassure patients awaiting service for lengthy periods of…