Office Specialist , Out of Facility Medical Scheduler; Salem

Position Title

Office Specialist 2, Out of Facility Medical Scheduler (Salem)

09/14/2026

09/24/2026

Department of Corrections

$4,169 - $5,483

Employee

Office Specialist 2, Out of Facility Medical Scheduler (Salem)

CTRS – Salem, Oregon

Oregon Department of Corrections

In this role, you will provide clerical support for the operation of the Medical Services Division. The successful candidate will be responsible for ensuring the accurate maintenance and filing (paper and electronic) medical and dental records, facilitating timely written and verbal communication, compiling statistics and routine reports, and scheduling healthcare appointments.

This position ensures adults in custody (AICs) receive the necessary healthcare services outside of the correctional facility, such as specialized medical treatments, consultation, or diagnostic tests that cannot be provided within the facility. Coordinating the scheduling of the appointments and transportation to and from the institution and medical appointments. Responsible for interpreting and applying rules, statutes, procedures, guidelines, and policies. This position requires a high level of organization, attention to detail, the ability to manage multiple tasks and problem solve as things occur.

The person in this position may work within a prison setting and is responsible for maintaining security and supervision of adults in custody (AICs). The demands of the work environment are chaotic. Clerical staff are responsible for maintaining accurate AIC tracking systems for populations ranging from 100 to 3000, with large volumes of AIC movement in and out of the institution on a daily basis.

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.

• Microsoft Office Programs:
  Word, Excel, Outlook, Publisher
• Typing - 60wpm
• Multi-line telephone system
• Copy machine
• Shredder

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. OR An associate degree in any field. OR An equivalent combination of education and experience.

• Medical and appointment scheduling
• Coordination with external providers
• Interpersonal and communication skills
• Procedure codes and medical terminology
• Strong customer service
• Working with HIPAA guidelines and confidential information
• A minimum of two years of experience working in a medical healthcare setting
• Experience with an electronic health record

Preference will be given to those candidates with medical scheduler experience.

Will be expected to share the mission, vision, and core values of the department; requires being a role model of pro-social behavior and having an attitude that conveys dignity and respect in the treatment of others; must be able to acknowledge that everyone is capable of positive change; requires contact with AICs who may become violent; requires walking or standing for long periods, requires climbing and descending stairs;

exposed to chemicals, radiation, communicable diseases or other hazards inherent in a health care and correctional setting. Supervision and control of AICs is an inherent responsibility. May be required to assist with the inventory and accountability of controlled items including sharps, tools, and other items that cause a potential security concern. May also be required to perform other tasks that assist with the safety and security of the institution including, but not…