Manager, AI-Driven & CX Systems
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-02-16
Listing for:
Coinbase
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading cryptocurrency platform in Salem, Oregon is looking for a Manager of Consumer Content & Knowledge Systems. This role requires ownership of the strategy, systems, and operations that power customer-facing knowledge across various support experiences. The ideal candidate will have over 4 years of leadership experience in content systems, a strong background in AI and analytics, and the ability to drive key performance indicators that impact customer experience.
This role emphasizes operational excellence and team leadership in a dynamic environment.
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