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Senior ITSM Problem Analyst; ServiceNow & RCA

Job in Salem, Marion County, Oregon, 97308, USA
Listing for: Ford Motor Company
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior ITSM Problem Analyst (ServiceNow & RCA)
A leading automotive manufacturer is seeking a highly motivated ITSM Problem Analyst to ensure reliability of IT services. The candidate will lead investigations into recurring incidents, coordinate reviews, and develop problem management dashboards. A Bachelor's degree in Computer Science and at least 5 years of relevant experience are required, along with ITIL certification. Excellent analytical, organizational, and communication skills are also essential for success in this role.

Join us to help shape the future of mobility at an innovative organization.
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Position Requirements
10+ Years work experience
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