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CRM System Technical Support

Customer Journey Architect & CS Toolkits Lead

Job in Salem, Marion County, Oregon, 97308, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-05-04
Job specializations:
  • IT/Tech
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Verint Systems, Inc. seeks a CS Journey & Programs Specialist in Salem, Oregon. This role involves designing customer journey maps and developing multimedia resources to ensure effective customer engagement. Candidates should have a Bachelor's degree, 5+ years of experience in Customer Success, strong writing skills, and familiarity with CRMs like Salesforce. The position is hands-on, requiring cross-functional collaboration with Product and Marketing.

The company offers a non-discriminatory workplace focusing on employee rights and success.
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