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Senior Director, Level 2 Support & AI Ops
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-05-22
Listing for:
Eliassen Group
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Eliassen Group is looking for a Sr. Director – Level 2 Support Engineering Engagement Leader to oversee operations for enterprise payments in a Managed Services model. The role emphasizes AI-enabled incident management, SLA adherence, and automation adoption while driving service reliability and client satisfaction.
Successful candidates should have significant experience in enterprise payments, strong automation capabilities, and a proven track record in high-availability environments. The position offers a competitive salary and comprehensive benefits, with an emphasis on innovation and operational excellence.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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