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ITIL Specialist, Mid - Federal ITSM Process Optimizer

Job in Salem, Marion County, Oregon, 97308, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Consultant, IT Support, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 142437 USD Yearly USD 110000.00 142437.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company is seeking an ITIL Specialist, Mid to enhance IT services through effective service management processes. The role involves analyzing and designing workflows, producing documentation, defining KPIs, and driving significant process improvements in a federal IT environment.

Applicants should have a Bachelor’s degree and 4–7 years of relevant experience in ITSM roles. Strong ITIL knowledge and current secret security clearance are required. The role offers a competitive salary ranging from $110,000 to $142,437.

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