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ITSM & Reporting Lead: KPI Dashboards
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-07-01
Listing for:
NTT Data Americas, Inc.
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
NTT Data Americas, Inc. is seeking a SMO ITSM Process Performance & Reporting Lead in Salem, Oregon. The role involves owning the ITSM process performance framework, ensuring quality reporting, and leading improvement actions across various ITSM processes.
Qualified candidates will have a minimum of six years' experience in ITSM reporting and process performance, along with an ITIL certification. The position offers a starting salary range of $91,040 - $136,560 and comprehensive benefits.
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