PC Support Technician

Temporary Computer Support Technician (4-Day Project)

Location:

Yakima, WA (10 N 8th Street, Yakima, WA 98901)

Duration: 4-Day Project Assignment

Rate: $35/hr (or $35 per day, must stay on-site for lunch breaks)

We are seeking customer-focused Computer Support Technicians to assist with the beta launch of a new exam delivery platform. During this critical project, several hundred test‑takers will be using computer workstations, and we need reliable technical support professionals to help ensure a smooth, secure, and successful testing experience. This is an excellent opportunity for Help Desk Technicians, Desktop Support Technicians, A+ Certified Professionals, recent IT bootcamp graduates, or individuals with hands‑on PC troubleshooting experience.

• July 21:
  Begins at 8:30 AM PST (about 1 hour)
• Tuesday, July 28: 6:30 AM – approximately 6:30 PM (lunch times will vary)
• Wednesday, July 29: 7:30 AM – approximately 4:00 PM (lunch times will vary)
• Thursday, July 30: 7:30 AM – approximately 4:00 PM (lunch times will vary)

• Provide onsite technical support during exam administration.
• Monitor computer and laptop functionality to ensure a smooth testing experience.
• Troubleshoot common hardware, software, and connectivity issues.
• Quickly and calmly resolve technical problems as they arise.
• Assist users in a professional, courteous, and customer‑focused manner.
• Escalate issues when necessary while maintaining a positive experience for test‑takers.

• Experience in Help Desk, Desktop Support, Technical Support, or a similar IT support role.
• Familiarity with troubleshooting standard PC and laptop issues.
• Strong customer service and communication skills.
• Ability to remain calm, professional, and empathetic when assisting users.
• Comfortable working in a fast‑paced, high‑visibility environment.
• A+ Certification is a plus, but not required.
• Recent IT bootcamp graduates are encouraged to apply.

• Help Desk Support
• Desktop Support
• Technical Support
• Hardware Troubleshooting
• Customer Support
• PC/Laptop Support
• End User Support

The pay range for this position is $35.00–$35.00 /hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Eligible employees in this temporary role may receive:

• Medical, dental & vision coverage
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (voluntary life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Salem, OR.

This position is anticipated to close on Jul 21, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.