More jobs:
PIV/PKI Service Desk Lead; Tier 3
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-07-18
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Systems Administrator, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks an experienced leader to manage Tier 3 IT support for PIV/PKI issues across Windows trust environments. You will drive root‑cause investigations, coordinate with VA support teams, and oversee incident, problem and change management aligned with federal identity standards.
You will document knowledge with runbooks, train Tier 2 analysts, and pursue automation opportunities to reduce manual troubleshooting while ensuring strict data
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